Privacy Policy

1. Overview

ReelGet ("we", "us", or "our") operates the website reelget.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Information We Collect

ReelGet is designed to collect as little data as possible. Specifically:

• Video URLs you submit — The link you paste is sent to our server solely to process your download request. We do not store, log, or share these URLs after the request is complete.
• Downloaded videos — Videos are fetched from third-party platforms and streamed directly to your browser. We do not save any video files on our servers.
• Server logs — Our hosting providers (Vercel and Railway) automatically record standard server log data, including IP addresses, request timestamps, and HTTP status codes, for security and operational purposes. These logs are retained for up to 30 days.
• Aggregate usage statistics — We maintain an anonymous counter of total download requests to display on the site. No personally identifiable information is linked to this counter.

3. Cookies

ReelGet itself does not set any first-party cookies. However, the following third-party services may set cookies when you use our site:

• Google AdSense — If ads are displayed, Google may use cookies to serve personalised advertisements. You can opt out via Google Ad Settings.
• Vercel Analytics — We use Vercel's privacy-friendly analytics to understand aggregate traffic patterns. No personally identifiable data is collected.

4. How We Use Your Information

• To process your video download request
• To maintain the security and performance of our Service
• To display anonymous aggregate statistics on the site
• To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties.

5. Third-Party Services

When you submit a video URL, our server makes a request to the relevant third-party platform (e.g., Instagram, YouTube, TikTok) to retrieve publicly available video content. These platforms have their own Privacy Policies, which govern how they handle requests made to their servers. We recommend reviewing the privacy policies of those platforms directly.

6. Data Retention

We do not retain video URLs or downloaded content beyond the duration of a single request. Server log data is retained for up to 30 days by our infrastructure providers before automatic deletion.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability

Since we do not store personally identifiable information beyond server logs, most requests can be addressed by contacting our infrastructure providers (Vercel and Railway) directly. For any other requests, please contact us at the address below.

8. Children's Privacy

ReelGet is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

privacy@reelget.com