Contact Us
We read every message. Pick the channel that best matches your enquiry so it reaches the right place — we typically reply within 2–3 business days.
Support & Bug Reports
A download not working? Tell us the platform and the link you tried, and we will look into it.
support@reelget.comCopyright & DMCA
Rights holders should send takedown notices here. See our DMCA policy for the required details.
dmca@reelget.comPrivacy & Data Requests
Questions about how we handle data, or requests relating to your personal information.
privacy@reelget.comBefore you write to us
A large share of reported problems come from links that are private, deleted, age-restricted, or region-locked at the source. If a download fails, it is worth checking that the video opens in a normal browser window while logged out. If it does not, we will not be able to retrieve it either.
Reporting a broken platform
Platforms change how their sites work regularly, which can break downloads without warning. If you hit a failure, sending us the exact link and the time it happened helps enormously — it lets us reproduce the problem straight away rather than guessing.
Copyright holders
We take copyright seriously and respond promptly to valid notices. Please read our DMCA & Copyright Policy first — it lists exactly what a takedown notice needs to include so we can act on it without delay.